Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website, platform, mobile application, and services provided by 8S2Business Pte Ltd, a company incorporated in Singapore, located at 16 Raffles Quay, #33‑03 Hong Leong Building, Singapore 048581 (“the Company”, “we”, “our”, “us”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services immediately.

2. Definitions

Client / User / You: Any individual or entity accessing or using the Services.
Services: All products, features, software, content, subscriptions, and functionalities provided by the Company.
Agreement: The legally binding contract formed between the User and the Company through acceptance of these Terms.
Personal Data: Any information relating to an identified or identifiable natural person, as defined under the Singapore PDPA and the EU GDPR.

3. Eligibility and Use of Services

3.1 Eligibility

You must be at least 18 years old or meet any applicable age requirement to use certain Services.

3.2 Acceptable Use

You agree not to:

violate any applicable laws (Singaporean or international),
interfere with or disrupt the Services,
attempt unauthorized access to systems, networks, or data,
use the Services for fraudulent, harmful, or unlawful purposes.

We may suspend or terminate your access if we suspect misuse or violation of these Terms.

4. Account Registration and Security

You are responsible for:

maintaining the confidentiality of your login credentials,
ensuring all information provided is accurate and up to date,
notifying us immediately of any unauthorized access.

We are not liable for losses arising from your failure to secure your account.

5. Intellectual Property Rights

All content, software, trademarks, logos, graphics, and materials available through the Services are owned or licensed by the Company and protected under Singaporean and international intellectual property laws.

You receive a limited, non-exclusive, non-transferable license to use the Services for internal purposes only.

You may not:

copy, reproduce, modify, distribute, or sell any part of the Services,
reverse engineer or attempt to extract source code,
use our trademarks without prior written consent.

6. Purchases, Subscriptions, and Payments

6.1 Purchases

To complete a purchase, you may be required to provide billing, payment, and contact information. You represent that such information is accurate and that you are authorised to use the payment method provided.

6.2 Subscriptions

Subscriptions are billed in advance on a recurring basis. Details regarding pricing, billing cycles, and renewal terms are displayed at the time of purchase.

You authorize us to charge your payment method automatically until cancellation.

7. Software and Automatic Updates

Some Services include downloadable software that may update automatically. Where possible, you may adjust update settings within your device or account.

8. Data Protection and Privacy

We process Personal Data in accordance with:

the Personal Data Protection Act 2012 (PDPA) of Singapore,
the General Data Protection Regulation (GDPR) for Users located in the European Union.

8.1 Data Collection

We may collect Personal Data including:

identification information,
contact details,
usage data,
technical data (IP address, browser type, device information).

8.2 Legal Basis (GDPR)

For EU Users, processing is based on:

performance of a contract,
compliance with legal obligations,
legitimate interests,
explicit consent (where required).

8.3 Rights of EU Users (GDPR)

EU Users benefit from the following rights:

right of access,
right to rectification,
right to erasure (“right to be forgotten”),
right to restrict processing,
right to data portability,
right to object,
right to withdraw consent at any time.

Requests may be submitted to: info@8s2business.com

8.4 Data Security

Access to Personal Data is restricted to authorised employees who require it to perform their duties.

8.5 International Transfers

Where Personal Data is transferred outside the EU, we implement appropriate safeguards (e.g., Standard Contractual Clauses).

8.6 Separate Privacy Policy

A detailed Privacy Policy is available separately and forms part of these Terms.

9. Cookies

We use cookies and similar technologies to:

enhance user experience,
analyze usage patterns,
store preferences.

You may manage cookie settings through your browser.

10. Third‑Party Links

Our Services may contain links to third‑party websites. We do not control or endorse these websites and are not responsible for:

their content,
their privacy practices,
any damages arising from their use.

You should review the privacy policies of third‑party sites before sharing Personal Data.

11. Limitation of Liability

To the fullest extent permitted by Singaporean law:

We are not liable for indirect, incidental, special, punitive, or consequential damages.
We are not liable for loss of profits, revenue, data, or business opportunities.
Our total liability for any claim relating to the Services is limited to the amount you paid for the Services during the 12 months preceding the claim.

Nothing in these Terms excludes liability for:

death or personal injury caused by negligence,
fraud or fraudulent misrepresentation,
any liability that cannot legally be excluded.

12. Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, and partners from any claims, damages, losses, or expenses arising from:

your use of the Services,
your violation of these Terms,
your violation of any applicable law.

13. Cancellation Policy

Before a project begins: minimum 24 hours’ notice required.
After a project has started: minimum 30 days’ notice required.
A cancellation fee of USD 500 may apply to cover administrative costs.

All cancellation requests must be confirmed in writing.

14. Refund Policy

No refund is provided once a service has commenced. Unused portions of prepaid Services may be refunded at our discretion.

15. Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, war, terrorism, civil unrest, government actions, or major system failures.

The affected party must notify the other as soon as reasonably possible.

16. Modifications to the Terms

We may update these Terms to reflect:

changes in law,
improvements to the Services,
new features.

Material changes will be announced at least 7 days before taking effect. Continued use of the Services constitutes acceptance of the updated Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of Singapore. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Singapore.

18. Contact Information

For questions regarding these Terms or your rights: 📧 info@8s2business.com